We try to ship all orders within business days. Tracking numbers, if available, will be automatically e-mailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by DNA Computers are not insured against loss or damage. You need to check the parcel/packet while accepting the same.
Depending on the availability of the products, a few orders might take more than 10-12 days to ship. Customers will be contacted by e-mail OR mobile if there is any such problem related to processing the order or shipping the product in time.
For the orders intended to be received before a specific event or a festival, where a specific delivery time frame is important, customers are advised to place the order at least 45 days before the expected delivery date. For urgent deliveries kindly contact us before placing the order.
We dispatch the orders through DTDC, DHL, India Post Speed Post or any other feasible courier service. To get the ordered product in time, kindly ensure that your PIN code is mentioned in the address.
On display to order / On Backorder Products
The items which are marked as “On Backorder” on the Website need Seven days Maximum Delivery Time.
If the item is not delivered within Seven days because of “Non-availability of Stock”, or “Discontinuation of Product from Manufacturer” then a full refund will be initiated.
“For the rest of the Pin codes in India, shipping charges are flat 200Rs.
Free shipping for Pin codes in Pune
|Shipping Charges for Pin codes in Pune||Shipping Charge|
Most frequent questions and answers
Buy Now is our lightning-fast payment feature that allows you to shop faster. When you click on Buy Now, it will use your default shipping address and payment preference or give you the option to set them up as you go. All you need to do is use the ‘Buy Now’ button on a product’s page and enjoy faster shopping.
Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.
Your delivery charges will be displayed during the checkout process.
Yes, you can.
That sounds terrible. Fortunately, if a Thank You screen hasn’t been displayed, it means your order hasn’t been processed. Restart the process and try again.